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Privacy Policy

At Friendly City Reformer, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the personally identifiable information (“PII”) you provide while using our website. Please read this policy carefully to understand our practices regarding your personal data and how we handle it in compliance with privacy laws and regulations.

What Personal Information Do We Collect?

When you visit our website or register for classes, you may be asked to provide certain personal information, such as:

  • Your name
  • Email address
  • Phone number
  • Address (City/State/Zip Code)
  • Payment information (for class registration or purchases)

When Do We Collect Information?

We collect information from you when you:

  • Register on our website
  • Fill out a form
  • Subscribe to our newsletter
  • Purchase a class or product
  • Participate in promotions, surveys, or other website features

How Do We Use Your Information?

We use the information we collect for the following purposes:

  • To schedule classes, send reminders, and communicate about upcoming events or promotions.
  • To process your transactions and manage your membership.
  • To send marketing emails or text messages regarding class schedules, studio events, or promotional offers.
  • To respond to inquiries and provide customer support.
  • To improve our website and services through analytics and user feedback.

How Do We Protect Your Information?

We implement various security measures to protect your personal information:

  • Our website is regularly scanned for security vulnerabilities and is protected by SSL (Secure Socket Layer) encryption to safeguard sensitive information such as payment details.
  • Your personal information is stored in secured networks and is only accessible to authorized personnel who are required to keep the information confidential.
  • All payment transactions are processed through a third-party gateway provider and are not stored or processed on our servers.

Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive via your web browser, allowing us to recognize your browser and capture certain information. We use cookies to:

  • Understand and save user preferences for future visits.
  • Compile data about site traffic and interactions to improve user experience.

You can control cookie settings through your browser, and if you choose to disable cookies, some website features may not function as intended.

Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties unless required for business operations, such as website hosting or payment processing, in which case third parties are required to keep your information confidential. We may also release information when necessary to comply with legal obligations, enforce our site policies, or protect the rights and safety of others.

Third-Party Links

Our website does not include or offer third-party products or services.

Google Analytics

We may use Google Analytics to understand website traffic and user behavior. Google’s advertising policies are outlined in its Advertising Principles.

A friendly place where every body belongs. Friendly City Reformer - Pilates studio inside Valley Fitness, 381 Lucy Dr, Harrisonburg, VA. Opening January 11, 2027.

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